Terms and Conditions for Using our Services

Terms of Services

Last Updated: 5 October 2016

Go Global sp. z.o.o., a limited liability company, incorporated under Polish law, company NIP number PL7221308639, having its registered address at ul. Cermaniczna 5/5U Warsaw 03-126 Poland, provides an online ‘cultree.eu’ platform that a) matches locals who wish to share their knowledge of and experience with specific travel destinations with Tourists seeking to receive locals’ services related to visiting such destinations and b) matches local businesses providing different services like accomodation, food etc with Tourist seeking to receive such services related to visiting such destinations.

Please read these Terms carefully before making the payment.

“Services” means services that a Local may provide to a Tourist in relation to a specific travel destination (e.g. picking up from the airport, showing the best bars and restaurants in town, sightseeing or visiting non-touristic places, providing a place to stay etc.). The services must comply with local and international legal regulations.

“Fee” means an amount due and payable by a Tourist for the Service.

“Local” means a person who wishes to show his or her city to a Tourist and wishes to share his personal local experience with travellers he meets via Cultree. In some cases, and in some locations, this means that a specific license has to be obtained from an appropriate authority. However if a local is simply accompanying Tourist, offers practical advice or shares his experience about ‘best bars and restaurants’, ‘non-touristic spots’, ‘shopping areas’ etc. he may just be a passionate local person without any formal training in tour organising.

“Tourist” means a person who requests from a Local a booking of the Services.

"Other party" means either a Tourist or Local.

“you”, “your” and “yours” means the person signing the agreement.

Description of the Services

Go Global sp.z.o.o. makes available a platform for the Locals and Tourists to arrange for the Services via cultree.eu.

Go Global sp. z.o.o. is not a tour operator nor it is a travel agent. Its role and responsibilities are strictly limited to (i) facilitating the connections between the Locals and Tourists in arranging for the Services and (ii) processing payment transactions between the Locals and Tourists.

Age Restrictions

The Services are intended solely for persons who are 18 or older. Any use of the Services by anyone under 18 is expressly prohibited. By using the Services you represent and warrant that you are 18 or older.

Requirements for the Locals and Tourists

If you are Tourist, you understand and agree that a Local is not necessarily an individual involved in professional travel activities. A Local is not always a licensed and/or qualified tour guide. He or she is a person, who resides and has knowledge of certain area and wishes to share it with the Tourists so that they become acquainted with the area from the perspective of a Local.

If you are Local, you represent and warrant that you (i) will not breach any agreements you have entered into with any third parties, (ii) will be in compliance with all applicable laws, tax requirements, and rules and regulations that may apply, and (iii) will not conflict with the rights of third parties.

User Interaction and Conduct

You are solely responsible for your interactions in person. Go Global sp. z.o.o. assumes no responsibility or liability for any loss or damage resulting from any interaction with other party. You agree to take reasonable precautions in all interactions with other party. Go Global sp. z.o.o. is under no obligation to become involved in any disputes, but may do so at its own discretion.


You agree to indemnify, defend, and hold harmless us from and against all claims, losses, liabilities, expenses, damages and costs, including, without limitation, attorneys fees, arising from or relating in any way to your use of the Services and your conduct in connection with the Services or any violation of these Terms, any law or the rights of any third party.


The use of the Services shall not create any joint venture, partnership, employment or similar relations between you and Go Global sp. z.o.o. Go Global sp. z.o.o. reserves the right to revise these Terms at any time. The failure of Go Global sp. z.o.o. to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. Services are rendered to you under and in accordance with Polish law. Any dispute between you and Go Global sp z.o.o. is governed in all respects by Polish law.

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